Maxar Technologies, USA
UX Researcher
October 2022 - Present
As a UX Researcher at Maxar, I work in collaboration with designers and engineers to develop and execute user-centered design processes that enhance the user experience of our products.
- Conduct in-depth user interviews to uncover insights and gather feedback
- Collaborate closely with cross-functional teams, including designers, product managers, engineers, and customer support to integrate user insights into the design and development process
- Synthesize complex research findings into actionable recommendations, translate user needs into design solutions, and drive iterative improvements
Drawn Agency, Eugene, OR
UX Researcher
October 2021 - June 2022
- Created customer archetypes and produced research to support next steps in project development
- Wrote and edited a comprehensive foundational document for a major commercial development project
- Created journey maps for customer archetypes to determine business needs
Museum of Natural and Cultural History, Eugene, OR
Campus Outreach Coordinator
August 2017 - June 2020
- Managed the Museum of Natural and Cultural History Student Club and outreach for the University of Oregon
- Created and implemented lectures, exhibit openings, tours, and other outreach programs
- Created, managed, and grew the annual budget. Created partnerships with stakeholders, and received awards for excellence in student outreach for three consecutive years